About SupportBuddy AB
SupportBuddy was founded by Jonas Gauffin and Johan Ihlis – two experienced leaders combining deep technical expertise with strong business acumen. We created SupportBuddy to eliminate time spent on repetitive questions and refocus efforts on solving real problems, helping customers, and creating value. Our vision is a future where customer communication is simple, personal, and self-driven – without logins, complex forms, or long waiting times. The result is a more human, smarter, and sustainable dialogue between companies and their users.
CEO
Johan Ihlisjohan.ihlis@supportbuddy.se
Celebrate success and support each other through challenges. Everyone contributes in their own way and deserves to be seen.
CTO
Jonas Gauffinjonas.gauffin@supportbuddy.se
Put the team first. Innovation grows from within – through trust, ownership, and shared direction.
Johan brings extensive leadership experience from large public-sector projects, complex organizational development, and smaller product companies – where he’s built effective, sustainable teams. Jonas complements with deep technical expertise and a long track record of developing robust, user-centered IT and software solutions. Together, we combine strategic leadership, technological innovation, and a genuine drive to deliver real value for businesses and their customers.
Company Information
SupportBuddy ABSE559522243001
Falun
Sweden